Member Experience

Client Portal

Our client portal is a unified resource for member support. In addition to the step-by-step onboarding guide we provide the following resources:

Our Member Handbook which outlines all rules and procedures for kithen use as well as guides to kitchen equipment. It is your complete guide to working in the facility.
Link to the facility scheduling system where you can reserve facility time, equipment, and storage
Document portal containing electronic copies of all of your paperwork, insurance, inspections, and certificates all organized at your fingertips, with expiration reminders
Electronic invoicing system providing a complete record of your expenses for accounting and tax purposes
Convenient online payment portal to replenish credits
Ticketing/Request system for paperwork and other routine requests
Local event directory for additional sales opportunities
Member directory for networking opportunities
Other resources for building and maintaining a food business

Onboarding Process

Upon signing up with Haddon Kitchen Incubator, new members are granted access to our client portal. We have built a step-by-step onboarding and orientation process which will take you though every requirement and form necessary with examples. It is our best interest to ensure you have properly completed all requirements, so we make it our business to make it as easy as possible for you to get started. After your documentation and other requirements are complete, will schedule an in-person meeting to provide membership materials and provide an orientation to the kitchen with opportunity to ask questions.

Membership Requirements

Membership in Haddon Kitchen Incubator requires that you are a properly-licensed business. A sole proprietorship is fine if that fits your needs- although we strongly suggest forming an LLC for your protection. However, regardless of corporate structure, your business must follow all the relevant licensing and inspection processes required for food service businesses operating in the State of New Jersey. You must also carry standard business liability insurance, and if you have employees, workers' compensation liability insurance as required by the State.

We will therefore request copies of the following documents:

Valid government-issued identification for all members granted facility access
Valid food manager certificate (a food handler certificate is NOT sufficient)
Valid health department inspection for your business operations at our facility - we will assist in obtaining
Valid health department inspection for any off-site sales location
Valid mobile vendor permit for market vendors, food trucks, caterers, etc.
Proof of liability insurance naming Haddon Kitchen Incubator and SJKJSN Enterprises as named insureds
Proof of workers' compensation insurance or principal waiver if no employees
State sales tax registration
If the above documents are in a business name, proof of entity
- IRS EIN for corporations, including LLCs
- State business registration for corporations, including LLCs
- Certificate of Trade Name if a Sole Proprietorship

Don't worry if those requirements sound daunting. The paperwork requires attention to detail but is not difficult.

We are here to help our members ensure they are compliant with all relevant laws and regulations to be successful when working with us. If you have questions about the requirements, we will assist you during the onboarding process. If you need more extensive startup assistance, such as business planning or structure, insurance, menu planning, financing, marketing, or other detailed help, consider a consulting contract with us.

Contact Us

Not sure what services you need or what plan fits you best? Don't hesitate to contact us via the membership inquiry form. All of our plans, add-ons and options were developed based upon customer need. If you need something specific, just ask- we are here to help.